Packaging and Delivery Information

When you chose to have your item repaired by TecWizard. You package up the console so it is safe to travel, you can either arrange your own delivery to us or we can arrange to collect. repair and deliver it back to you.

If you require our collection and delivery service, package your item up and we will send a courier to pick it up usually on the next working day. Do not send any accessories with the item unless its a laptop which we would require the power supply...

Please notify us if you want us to arrange collection as this is not on the options for sale.


Collection and Return delivery is £18 total. (This is via economy 3-5 day Tracked)


We do not require any of the leads for game consoles, we have the equipment needed.

We currently use City Link or another similar courier for all our deliveries which ensure that your goods are returned to you in top condition (better than when we received them). This is a Next Day return service which has a default £100 insurance. If you wish to insure your parcel for more value please ensure you notify us and we will let you know the price difference for next day and increased value.


In most cases, there is no reason for a item to be with us for days or weeks, we do most console repairs the same day and Laptop Repairs are 3 days maximum. If you bring the item to us, we will do our best to complete the repair/upgrade as quickly as possible. Items booked through a courier can take a little longer due to varying delivery times.

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